![]() If you are looking for a Grab Rail supplier with quality products at great prices, then we recommend you check out Hand Rail Industries.” Rose Downey Their customer service team are friendly and very helpful, and their product knowledge is fantastic. We find HRI to be a very reliable supplier to our Aged and Disability Division. “4th March 2021, We have been using Hand Rail Industries products for a number of years now and we are impressed with their current range of quality products. I would highly recommend Hand Rail Industries to anyone who needs assistance with Grab Rails and Mobility Aids as your experience and knowledge in this field is excellent” Gregory Cummins I am well informed with any new and improved products that become available which ensures me that I am up to date with the latest in Grab Rail technology. I work in a very busy and high-pressure environment and to have a supplier that I can rely on for quality rails delivered to my door step in quick time is vital to my business. “16th February 2021, To the Team at Hand Rail Industries, You have been supplying me your products for a number of years now and you guys are great!! Your products and customer service are second to none. Modular Hand Rails - Stainless Steel - U-Build (UB).Modular Grab Rails - Stainless Steel (EZ)."ALTRACK" - Shower Curtain Track Accessories "ALTRACK" - Heavy Duty - Shower Curtain Track Complete "ALTRACK" - Standard - Shower Curtain Track Complete Shower Curtains Rails, Weighted Shower Curtains & Accessories Fees will be deducted from the subtotal and all shipping costs will be fully refunded if canceled.Ripple Finish Straight Coloured Grab RailsĬleanSeal™ Shower Grab Rails with Hand Shower Kits (Change/modification fees must be paid over the phone at the same time as requested. Here are the windows within which we accept changes/modifications and any fees associated. We have kept these fees low and kept them in line with reflecting the efforts of our team's professional work. We know talking about fees is no fun, yet it is a reality and changes mid production incur real costs. To modify or cancel an order already in production creates waste in material and labor. With a custom piece, once we start on it, it can only be made in your specific dimensions. Your order is custom and we want to make it perfect for you! We highly encourage you to reach out as soon as possible. If you have an order with us and would like to make a change or cancel, we’d love to accommodate. Email photos of the damage along with the packing slip to On Changing, Modifying or Canceling A Current Order: Unfortunately, we are not able to accept returns at this time for international orders.ĭamage happens, and we will make it right! If your order arrives damaged or defective just let us know within 14 days of delivery. If you’d like to use your own label feel free to do so and see below for shipping instructions. There is a flat rate $35 return label cost for orders of $250 or less, for orders of $250 or more the return shipping will be at cost. ![]() ![]() Returned goods have a 30% restocking fee. ![]() Our original shipping and delivery fees are not refundable. Returns requested within 14 days of the delivery date and in original packaging, that are unused, will be accepted. Returns are accepted within 14 days of delivery. Learn about our warranty here.Īny item can be returned in new/unused condition and in original packaging. We also accept returns for workmanship defects within the lifetime of the product. All items are able to be returned within 14 days from your order as long as they are in new condition. ![]()
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